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About Hackney Council :
Hackney is one of Britain’s most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself. The challenges that have arisen over the last few years have intensified the need for action and we are determined to rebuild Hackney for, and with, our diverse communities.
The Role:
The apprentice will be responsible for providing day to day support for the team, managing reports received from members of the public, coordinating the deployment of Road & Traffic Enforcement Officers by sending client instructions, keeping daily logs of the enforcement activities taking place, managing complaints and freedom of information requests, participating in enforcement projects, drafting communication to members of the public and liaising with DVLA to obtain details of the registered keeper of the vehicle. Managing online communication channels with members of the public and creating the customer journey process within the existing systems
Requirements:
A commitment to undertake a qualification.
Passion and enthusiasm.
Reliability.
Good organisational skills.
A desire to deliver a high-quality service to Hackney residents.
The ability to form good working relationships with others.
Benefits:
Hackney Council’s Apprenticeship Programme is designed to create quality opportunities for Hackney residents and Hackney school leavers. All of our programmes combine work and study towards a mandatory recognised qualification. As an apprentice with us, you will receive a competitive salary, holiday entitlement and a package of support.
If you would like employment support, including CV editing, application and interview support, please register with Hackney Works.
Join Hackney Council as a Full-Time Enforcement Support Apprentice!
Take part in our career aspirations survey to be in with a chance to wil a £50 shopping voicher or two tickets to London Zoo
Explore the diversity of roles across animal care and conservation and get a behind the scenes look at working with wildlife. Includes Expert Talks, networking opportunities and hands on activities.
Join Hackney Council as a Full-Time Road & Traffic Enforcement Apprentice!
Opportunity to take part in some Focus Groups and receive a £15 shopping voucher and entry for two at London Zoo
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